Take Courses
Genasys ACOUSTICS
ACOUSTIC Speaker Type Page - GP ALERT
ACOUSTICS Areas Page - ALERT
ACOUSTICS Page Overview - ALERT
ACOUSTICS Sounds Page - ALERT
Deploying Sound to Speakers - ALERT
Genasys CONNECT / Evertel
CONNECT Mobile App
Apple iPhone Settings - CONNECT/EVERTEL
Android Settings - CONNECT/EVERTEL
View App Version - CONNECT/EVERTEL
Direct Messages
Articles coming soon
Invites & Registration
Invites - CONNECT/EVERTEL
Choosing a Secure Password - CONNECT
Manage Agency
Remove User from Agency - CONNECT/EVERTEL
Run an Audit - CONNECT/EVERTEL
Change Agency Settings - CONNECT/EVERTEL
My Account & Preferences
Access CONNECT/EVERTEL
Reset Password - CONNECT/EVERTEL
Multi-Factor Authentication - CONNECT/EVERTEL
Roles - CONNECT/EVERTEL
Set Light/Dark Mode - CONNECT/EVERTEL
Edit User - CONNECT/EVERTEL
Choosing a Secure Password - CONNECT
Show all articles
( 2 )
Collapse Articles
Notifications
Set Notification Sound in App - CONNECT/EVERTEL
Chrome Notifications - CONNECT/EVERTEL
Edge Notifications - CONNECT/EVERTEL
Firefox Notifications - CONNECT/EVERTEL
Safari Notifications - CONNECT/EVERTEL
Rooms
Rooms - CONNECT/EVERTEL
Post in a Room - CONNECT/EVERTEL
Record Audio Message (Mobile) - CONNECT/EVERTEL
Genasys ALERT / GEM
ALERT V1 Interface
Creating User Credentials - v1.0
Create an Alert - v1.0
Issuing an Alert - V1
Alert Template Library - V1
Create and Assign Groups - V1
Importing Contacts - V1
Importing Contacts with Special Characters - V1
IPAWS Overview - V1
IPAWS Filter Configuration - V1
Creating and Issuing an IPAWS Alert - V1
Manually Creating Contacts - V1
Multi-Factor Authentication - V1
Registration Portal - V1
Scheduling an Alert - V1
SMS Text to Keyword - V1
SMS Link - V1
Speaker Section Overview - V1
Tagging Contacts - V1
IPAWS Monthly Proficiency Demonstration - V1
Show all articles
( 14 )
Collapse Articles
ALERT V2 Interface
Contacts Section - ALERT V2
Create Contact Manually - V2
Backing Up Contact Record
Download Contact Data - V2
Importing Contacts
Updating Contacts
Filtered Contacts to Groups
Show all articles
( 1 )
Collapse Articles
Groups Section - ALERT V2
Adding and Managing Groups
Bulk Group Upload
Adding Contact to Group From Contact Record
Add Contacts to Group
Creating Dynamic Groups
IPAWS Section - ALERT V2
IPAWS Log Overview - V2
Building a New IPAWS Alert - V2
Product Intro - ALERT V2
Logging into ALERT - V2
Multi-Factor Login - V2
Navigate ALERT - V2
Change Password While Logged In - V2
Genasys ALERT Branding and Interface Update - V2
Genasys Help and Support Center
Show all articles
( 1 )
Collapse Articles
Sending Alerts - ALERT V2
Alerts Page Overview - V2
Creating a New Single Alert - V2
Reply Options - V2
Adding Attachments to Emails - V2
Adding Languages to an Alert - V2
Alerts with Sequential Until Success - v2.0
Templates - V2
Clone an Alert - V2
Planning an Alert - V2
Send an Alert to PROTECT Mobile App - V2
Map Functionality - V2
Launch by Email - V2
Send a Quick Launch Alert - 2.0
Map Functionality - V2
EVAC to ALERT Workflow Process - V2
Create an EVAC Alert Template- V2
Show all articles
( 11 )
Collapse Articles
ALERT Administration
Creating Custom Fields
Creating a New User Account - ALERT Admin
Adding User Maps - ALERT Admin
Creating SMS Catalog Events - ALERT Admin
Adding Keywords - ALERT Admin
Accessing the GUI Log - ALERT Admin
Configuration Parameters - ALERT Admin
Creating Notifications - ALERT Admin
Show all articles
( 3 )
Collapse Articles
ALERT Mobile Applications
ALERT Admin App - Mobile
Employee Reporting Activity Panel - Mobile
Mobile Panic Button - ALERT
Send Alert - ALERT Mobile
Recording Sound - ALERT Mobile
Cloning an Alert - ALERT Mobile
Send IPAWS Alert - ALERT Mobile
Show all articles
( 2 )
Collapse Articles
ALERT Registration Portal
Registration Portal - ALERT
Community Outreach Assets
New ALERT Release Videos
ALERT Release 3.9
ALERT Quick Reference Guides
Genasys EVAC
Basic Screen Navigation
Adding Arrival Points
Adding Traffic Control Points
How to Change a Zone Status - Public
How to Change Zone Status - Internal
Add Jurisdiction Responsibilities
Fill Out Description, Summary, and Special Considerations
Print a Complete Pre-Plan Book
How to Log-in - EVAC
Adding Relevant Links
Priorities and Objectives - EVAC
Evacuation Layers - EVAC
General Information Tab - EVAC
Change Zone Approval - EVAC
Community Outreach Assets
EVAC Quick Reference Guides
Fire Simulation - EVAC
User Management - EVAC
Changing Zone ID - EVAC
EVAC Native Integration (Tablet Command, PROTECT)
Zone Status and Color Meaning - PROTECT
EVAC Splits and Merges
EVAC Custom Layers
Use Zone Map Service (ZMS) in QGIS
Introduction to Zone Map Service (ZMS)
Generate WMS/WFS Key and Add to AGOL
Show all articles
( 21 )
Collapse Articles
Genasys PROTECT
Finding Your Evacuation Zone and Information
Zone Status and Color Meaning - PROTECT
Layers Feature - EVAC
Partners
Technical Support - IPAWS
Technical Support - TRAFFIC AI
Additional Resources
Product Announcements
What's New
Release Notes
ALERT Release Notes
CONNECT Release Notes
EVAC Release Notes
PROTECT Mobile Release Notes
Quick Reference Guides
CONNECT Quick Reference Guides
ALERT Quick Reference Guides
EVAC Quick Reference Guides
Help Center
Org Name
Tag - Org Name
Articles
ALERT Release 3.9
